Office of Institutional Research & Analytics

About Us


The mission of the Office of Institutional Research & Analytics (OIRA) is to aggregate, analyze, and disseminate representative and timely information in support of institutional planning, policy formulation, and decision-making for internal and external constituencies.

The OIRA staff develop and support a wide variety of institutional data files, surveys, and reports. In addition, staff members provide consultation, recommendations, and service on institutional committees and work groups to support and advance the mission of the institution.

Contact Information

Location: 840 Neal St. Suite 112, Greensboro, NC 27403
Mailing Address: PO Box 26170, Greensboro, NC 27402-6170
Telephone: 336.334.3736

Tech Support

Online Contact: use the yellow "Contact" button located on left side of screen or click here.
Submit Ticket: Freshdesk ticket support

Larry Mayes, PhD

Associate Vice Provost and Director
More about Larry  

Bill Zhang, PhD

Associate Director of Operations and External Reporting
More about Bill  
Expertise in strategic planning, enrollment projections, outcome assessment, predictive modeling, retention and graduation statistics, data warehousing, and reporting and analytics.

Karen Blackwell

Assistant Director
More about Karen  
Expertise in Cohort Studies, Surveys, Student Data Files, and Ad Hoc requests.

Alice Herring

B & T Applications Technician
More about Alice  
Expertise in Student Data Mart, National Institution Surveys, and Freshdesk Request System Administration.

Mark Davenport, PhD

Senior Research Associate
More about Mark  
Responsible for Personnel Data File reporting, expertise in data mining, statistical research, and visualization.

Dana Zhang

B & T Applications Analyst
More about Dana  
Expertise in Factbook, Student Data, Personnel Data report, and data visualization.

Kathy Baker

Research Associate
More about Kathy  
Responsible for internal/external surveys, Instructional Analysis Reports, Web Reports, and Budget/Personnel matters.

Kelly Fei

B & T Applications Analyst
More about Kelly  
Responsible for website implementation and university metrics development.

Johnny Lail

IT Business Intelligence / Data Analysts II
More about Johnny  
Analyze and report on student success measures such as retention and graduation and build Tableau dashboards for decision making.

Suzanne Dellinger

IT Business Intelligence / Data Analyst II