Office of Institutional Research

About Us


The mission of the Office of Institutional Research (OIR) is to aggregate, analyze, and disseminate representative and timely information in support of institutional planning, policy formulation, and decision-making for internal and external constituencies.

The OIR staff develop and support a wide variety of institutional data files, surveys, and reports. In addition, staff members provide consultation, recommendations, and service on institutional committees and work groups to support and advance the mission of the institution.

Contact Information

Location: 840 Neal St. Suite 112, Greensboro, NC 27403
Mailing Address: PO Box 26170, Greensboro, NC 27402-6170
Telephone: 336.334.3736

Tech Support

Online Contact: use the yellow "Contact" button located on left side of screen or click here.
Submit Ticket: Freshdesk ticket support

Larry Mayes, PhD

Associate Vice Provost and Director
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Bill Zhang, PhD

Associate Director of Operations and External Reporting
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Expertise in strategic planning, enrollment projections, outcome assessment, predictive modeling, retention and graduation statistics, data warehousing, and reporting and analytics.

Karen Blackwell

Assistant Director
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Expertise in Cohort Studies, Surveys, Student Data Files, and Ad Hoc requests.

Jeffrey Collis

Data Manager
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  • Predictive modeling and scoring: Likelihood to enroll, to retain, focusing areas for targeted intervention
  • Data and visual analytics:
    • Longitudinal comparisons of daily and census total enrollments, IPEDS reportable headcount and fundable courses hours
    • Comparative analyses cross referencing admissions, SOAR, financial aid, registration, payment status
    • Cohort registration and retention
  • Term-to-term enrollment
  • Automated reporting of withdrawal notifications for Enrollment Management and academic units
  • position open

    B & T Applications Analyst

    Alice Herring

    B & T Applications Technician
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    Expertise in Student Data Mart, National Institution Surveys, and Freshdesk Request System Administration.

    Mark Davenport, PhD

    Senior Research Associate
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    Responsible for Personnel Data File reporting, expertise in data mining, statistical research, and visualization.

    Dana Zhang

    B & T Applications Analyst
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    Expertise in Factbook, Student Data, Personnel Data report, and data visualization.

    Kathy Baker

    Research Associate
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    Responsible for internal/external surveys, Instructional Analysis Reports, Web Reports, and Budget/Personnel matters.

    Kelly Fei

    B & T Applications Analyst
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    Responsible for website implementation and university metrics development.

    Johnny Lail

    IT Business Intelligence / Data Analysts II
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    Analyze and report on student success measures such as retention and graduation and build Tableau dashboards for decision making.